• 1. Introduction

    Assurance Certified Fire Prevention LLC is committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our exhaust hood cleaning, fire prevention, and related services.

    This policy is designed to comply with applicable laws, including the Florida Information Protection Act (FIPA).

    2. Information We Collect

    We may collect the following types of information:

    a. Business & Contact Information

    • Business name

    • Contact person’s name

    • Phone number

    • Email address

    • Service address

    b. Service Information

    • Scheduling details

    • Service history

    • Site-specific requirements (e.g., kitchen layout, access instructions)

    c. Payment Information

    • Billing address

    • Payment details (processed securely through third-party providers; we do not store full payment card numbers)

    d. Website & Communication Data

    • Information submitted through contact forms

    • Email, phone, or SMS communications

    • Basic website usage data (if applicable)

    3. How We Use Your Information

    We use the information we collect to:

    • Provide and manage services

    • Schedule and confirm appointments

    • Process payments and send invoices

    • Communicate regarding services, safety requirements, and compliance

    • Maintain required inspection and fire safety records

    • Improve our services and operations

    4. How We Protect Your Information

    We implement reasonable administrative, technical, and physical safeguards as required under Florida law, including:

    • Secure and, where appropriate, encrypted electronic storage

    • Restricted access to sensitive information

    • Password protection and authentication controls

    • Employee training on data protection and confidentiality

    • Secure storage and disposal of physical records

    5. Sharing of Information

    We do not sell or rent your personal information.

    We may share your information only:

    • With trusted third-party service providers (e.g., payment processors, scheduling software)

    • When required by law, subpoena, or legal process

    • To protect the safety, rights, or property of our company, employees, or customers

    All third parties are expected to maintain appropriate security safeguards.

    6. Data Retention and Disposal

    We retain personal information only for as long as necessary to:

    • Provide services

    • Comply with legal, tax, and fire safety documentation requirements

    • Resolve disputes and enforce agreements

    When records are no longer needed, we securely dispose of them by:

    • Shredding physical documents

    • Permanently deleting or wiping electronic data

    7. Data Breach Notification (Florida Compliance)

    In accordance with the Florida Information Protection Act (FIPA):

    • We will investigate any suspected or confirmed data breach involving personal information.

    • If a breach is determined to have occurred, we will notify affected individuals as expeditiously as practicable and no later than 30 days following determination, unless law enforcement delays notification.

    • If required, we will also notify the Florida Department of Legal Affairs.

    • Notifications will include relevant details such as the nature of the breach, the information involved, and steps individuals can take to protect themselves.

    8. Your Rights (Florida Residents)

    While Florida law does not provide the same broad consumer data rights as some other states, you may:

    • Request access to the personal information we maintain about you

    • Request corrections to inaccurate information

    • Request deletion of information where applicable, subject to legal and operational requirements

    To submit a request, contact us using the information below.

    9. Safeguarding Sensitive Information

    We take additional care to protect sensitive personal information (such as payment-related data or any information that could be used for identity theft), including:

    • Limiting storage of sensitive data

    • Using secure third-party processors

    • Monitoring systems for unauthorized access

    10. Third-Party Services

    We may use third-party vendors to support business operations. These vendors are contractually or operationally required to safeguard your information and use it only for authorized purposes.

    We are not responsible for the privacy practices of external websites linked from our services.

    11. Children’s Privacy

    Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under 18 years of age.

    12. Contact Information

    For questions, requests, or concerns regarding this Privacy Policy or your information:

    Assurance Certified Fire Prevention LLC
    5568 Woodbine Rd, PMB 510
    Pace, FL 32571
    Phone: (850) 819-5267
    Email: assurancecfp@gmail.com

    13. Consent

    By using our services or providing your information, you acknowledge and agree to the terms of this Privacy Policy.